Management Style and the Bottom Line

Quite often, human behavior is imitative. We learn how to act by mimicking others’ actions. In the workplace, most bosses manage as they’ve been managed.Imitation may be the sincerest form of flattery; however, some of our role models aren’t necessarily ideal role models. Learned behavior, which is often subconscious and automatic, can seriously undermine efforts to succeed in business.According to research, management style can either benefit or decimate the bottom line. One particular study I recently read found that a negative management style is linked to high turnover. For small businesses, high employee turnover is quite costly and a genuine problem that affects profitability.

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Study authors discovered that managers who provide a supportive and considerate work environment experience significantly lower turnover rates than their counterparts, who operate from a traditional management paradigm, treating workers as disposable resources.An ineffective management style is a common source of small business inefficiency, which inhibits success.Is your management style positive or negative, or somewhere in between? Do you inspire and motivate workers to do their very best, or are you inadvertently de-motivating and disempowering employees?MANAGEMENT STYLE RATERLow 1 2 3 4 5 High1. Do you communicate openly with your employees, ensuring everyone is “in the loop?”2. Would your employees describe you as accessible and approachable?3. Would your employees say you have a good understanding of the problems they face in their jobs?4. Would your employees describe you as flexible?5. Would you help out an employee if he or she had a serious personal problem?6. Do you routinely cross-train workers?7. Do you foster a culture of cooperation within your workplace?8. Do you personally praise workers when they’ve done a good job?9. Do you provide workers with meaningful training?10. Do you ensure workers have adequate resources to perform their jobs?

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Scoring Guide1-15:You operate from a traditional management paradigm. To you, workers are a disposable resource or mere cogs. Expect high turnover and reduced profits if you fail to change your perspective.16-39:You exhibit a mixed management style. You are traditional in many ways, yet in some circumstances you use an enlightened approach in dealing with workers. Shifting your traditional behaviors will reduce turnover and improve your bottom line.40-50:You are an enlightened small business manager. You are adept at handling process and leveraging people. Your approach will lead to efficient management of your small business operation.

News For This Month: Dentists

Looking For A Dentist In San Diego? San Diego dentists are everywhere in the area and most of them have good reputations. There are a lot of dental clinics to choose from in that county but if you want to find the best out of the best, take it slow but sure, by doing more research. Your relatives and friends might have different opinions and suggestions of amazing dental clinics, that is why you have to find out more which is the best because at the end, it is still your choice. When you look for a dedicated dentist in San Diego, find someone who is able to do a lot on its field like attaching veneers and crowns, root canal treatment, dental cleanings, etc. as there are also quite a few to choose from in the county. As crazy as it may sound, but there are actually people who pretend they are certified dentists and claim such profession to get money from people by performing untrained services and sell unnecessary dental products. You must be able to provide questions to the dentist you meet for an appointment so you can validate his status if he is fake or not. Your health will be at risk if you allow this fake dentist to render his or her service. Therefore, you must do your research well and check the name of the dentist whether his or her reputation is clean, and is a member of a dental association or organization.
What Has Changed Recently With Dentists?
Understanding significant information about the dentistry field is very helpful and useful when it is time to decide to which dentist, in the San Diego area, you will be checking up for your dental health needs. The information that you might need to know includes where he or she studied and graduated, whether he or she is an active member of the dental association, certified true medical certificated and the number of years of experience the dentist have been in the field, as this will clearly prove your decision of getting the best dental service from a qualified dentist.
Services – Getting Started & Next Steps
We may have experienced acquiring dental services from a previously chosen dentist and was not satisfied with the result, but this certainly does not mean they are fake or did any harm to our dental health. Do not stop finding for a qualified dentist who can provide you the help you need for your continuous dental complications. If you are conscious about your appearance and oral hygiene, you would not want living your life with painful toothache, bad breath, dental cavities and disastema. Keep looking out for that one dentist that can give you a life-changing appearance and experience. San Diego has a large community where you can find various dental clinics. Communities included in San Diego are Encinitas, La Jolla, La Costa, Del Mar and Carlsbad. Take time to find a good dentist in these areas that can offer you the best services as much as possible.

The Bottom Line About Sales Leadership Performance

When CEOs look at their sales leaders, what responsibilities do they see they have? Do they see them as customer guardians? Or maybe customer relationship managers? How many CEOs see them as business managers? How many CEOs manage their sales leaders as business managers?From our experience, very few CEOs manage their sales leaders as business managers and often give way to the pressures often applied upwardly by them. Sales leaders have for many years been very good at diverting the attention of CEOs to non-critical tasks, taking actions that seemingly will deliver results but fail to do so. CEOs lose confidence in their sales leaders through the lack of timely actions being taken with deliverable and measurable outcomes. There is a disconnect in the timing with CEOs now talking in months and sales leaders continuing to talk in years.A sales leader can be one of the most important people for company’s growth. Their responsibility is to ensure the sales success of your company. They can try to pass the buck to salespeople but the bottom line is they need to step up and deliver the results with a clear understanding of their impact across the broader company.Sales leader’s decisions immediately impact company operations by the sales results they deliver, the product lines sold, the accuracy of orders taken, pricing decisions. The conduct of their sales force personnel can make or break a company culture and performance.They are responsible for:
The execution of the strategy of what direction your company is headed,
What your company sells and why they sell it,
Which markets to pursue and where the company is positioned in those markets,
The competitive capability against the competition and why you are better or different,
The delivery of the strategy at the customer interface, and
The bottom line of results in revenue and profitability.

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A sales leader who cannot develop effective strategies and execute them to full completion, is of no value to any company. The sales leader must enable systems and processes, administer training that is relevant to the strategy and market, correctly manage productivity and ensure a high level of efficiencies across the sales organization.A sales leader that does not acknowledge their limitation in delivering these fundamental business requirements must accept the consequence of their limitation when results are not delivered. For CEOs they must do the right thing by their company and be honest about where to place blame for struggles and failure to grow sales. The sales people are at all times a product of the sales leader and the blame must therefore fall squarely on their shoulders.The role of the sales leader has matured to such a point now that it is no longer just the narrow narrative of customers and relationships with a management style that allows the business to just flow with the market stream with little guidance. Those clinging to that are certainly not doing the right thing by their company. Sales leaders need to be able to create, implement, monitor, and revise their sales organization consistently, in order to deliver reliable growth. They must have well-defined strategies, processes, and management structure that rolls out through to well defined strategies and execution plans across the sales force. They must have deep measurement of performance of the sales business, not just the salespeople to deliver results.For CEOs that is the ideal person to be leading their sales organization. The reality is that sales excellence requires a multitude of skills and capacities to function effectively and efficiently. Few people in the profession are true management professionals; most individuals employed in management are ill equipped to provide a professional-as opposed to amateurish-level of performance in response to the demands of their positions.”CEOs that employ unqualified individuals will suffer their ignorance and incompetence unless they take drastic action to remedy the problem.”With very few professional sales leaders available or professionally trained for today’s market challenges, the focus for CEOs has shifted to sales leadership development rather than sales leadership acquisition. CEOs need to make hard decisions about their sales organization as this critical role can directly impact their future.They must consider who they are hiring or who they retaining in this critical role. In the absence of quality proven talent, they must to start with raw talent that can be developed and coached to excel. A person with tested core skills and not just rely on ‘gut feel’. A person that is open to being coached and capable of leaving their ego at the door and focus on their own personal development that directly impacts the sales organization.

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The sales leaders must be taught how to drive growth in an organization. Many sales leaders today are only capable of maintaining business and this is reflected in businesses that have stagnated or are achieving on minimal growth. Very few are capable of driving growth through changing markets.Sales leaders need to learn correct timing of decisions, understand how to deliver actions, changes and improvements in a timely manner. They need to change their decision-making from being emotive decisions to being based on hard evidence and facts that can be easily demonstrated to their peers. The facts must be based on consistent information over a period of time and not snap shots based on reactions to sudden (but long simmering) market or internal challenges.CEOs need to change how they manage sales leaders. They need to be critical of reporting and information presented ensuring that the right decisions are being made with consideration to the full impact of those decisions both within the sales organization and across the business.Only then can a CEO be confident their sales organization is being managed effectively.

Managing the Bottom Line

Managing a business is not as simple as one might think it is. As a matter of fact, in order for your business to succeed, one must exert extra effort. Also, you must always monitor the current condition of your business. In order to know how well your business is doing is by monitoring the monetary flow of your business. When we say “monetary flow” or more known by many as “cash flow”, it represents the entire gross sales and revenues. Also, you must always keep track of your net income or “net profit” so as to know how to enhance the performance of your business.One of the essential factors in making your business successful is by creating a financial scheme and periodically checking its status against certain particulars that will pop up monthly. If certain problems are encountered, it is essential that you must solve the problems immediately. Listed below are some of the actions that you must take so that your business will run smoothly and for it to succeed eventually:

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Design a financial scheme. Estimate the profit that you expect to earn on a monthly basis and calculate your expenses.Also, bear in mind that the profits that you have lost can not be recovered. Once businessmen assess their estimated calculations to the actual calculations and discover that the profits are much lower than they expect it would be or the expenses are higher than projected, they would normally decide to “make it up later”. The truth is that, on each month or months when the projections are either too low or too high – low for profit and high for expenses -, that month is gone and can not be regained.Take immediate action. In an event when the profit or revenues are much lower that the projection, take immediate actions by increasing efforts in the sales and marketing aspects. Better yet, it is essential that you find means to raise your rates. Cut your overhead costs if you think that they are too high. Most of the businesses these days do that in order to become more profitable.

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Be “money wise”. It is very important that you must consider various consequences before spending. If you are taking into consideration another business expense – this includes the marketing and sales aspect of the business -, it is important that you must assess the increased profits that you projected against the expense before you proceed.Measure the success of your business based on its profits not on its revenue. Remember, the success of a business is not based on how much money you are bringing in monthly if the expenses of your business are much higher. This is one of the main causes why numerous businesses these days have gone bankrupt.